Minnelli’s Cabaret Show Bar Refund Policy
Effective Date: 1st September 2024
1. Introduction
Minnelli’s, owned and operated by JJ Prescott, is committed to providing a memorable experience for all guests. This refund policy outlines the terms and conditions under which refunds and ticket exchanges may be granted. By purchasing a ticket to a Minnelli’s show, you agree to the terms of this refund policy.
2. Ticket Types
Standard Seating
Bar Seating
VIP Seating
Group Booking Packages (available for parties and large groups)
Ticket prices range from €10 to €20 for individual seats. Group booking packages are priced between €24.50 and €74.50 per person.
3. General Refund Policy
All tickets purchased for Minnelli’s shows are non-refundable. This includes standard seating, bar seating, VIP seating, and group booking packages.
In certain circumstances, and at the sole discretion of Minnelli’s management, ticket holders may be offered the opportunity to transfer their ticket to an alternative show date.
Requests for alternative dates should be made as soon as possible and will be accommodated based on availability.
4. Event Cancellation and Rescheduling
If Minnelli’s cancels an event, ticket holders are entitled to a full refund. Refunds will be processed within 5 business days of the cancellation announcement.
If an event is rescheduled, ticket holders will have the option to attend the rescheduled event or request a full refund. Refund requests must be made within 5 business days of the rescheduling announcement.
5. Performer Changes
Minnelli’s reserves the right to change performers without prior notice. No refunds or ticket accommodations will be made in the event of a performer change, as the show itself is the main attraction.
6. How to Request a Refund or Exchange
To request a refund due to an event cancellation or to inquire about transferring your ticket to another show date, please contact Minnelli’s via phone, message, or email. Include your ticket details and preferred alternative dates if seeking a transfer.
Refunds will be issued to the original method of payment. For questions or assistance, customers can reach out to info@minnellis.com
7. Legal Compliance
Minnelli’s adheres to all applicable EU regulations regarding consumer rights and refund policies. Customers can be assured that their rights are protected under these regulations.
8. Communication of the Refund Policy
This refund policy is communicated to customers at the point of sale on Minnelli’s website and is included in the ticket purchase confirmation email.
Any updates or changes to the policy will be communicated via email and on the Minnelli’s website.
9. Customer Service
Minnelli’s strives to provide excellent customer service. While refunds are generally not available, we aim to accommodate our customers by offering alternative show dates when possible.
Please contact us if you have any questions or special circumstances.
Conclusion
Minnelli’s values your patronage and aims to ensure a pleasant experience at our cabaret show bar. By maintaining this refund policy, we can continue to offer quality entertainment to all our guests. Thank you for understanding and supporting Minnelli’s.